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By Category

  • How to create annotations for documents?

    Target Audience: All ClientsUpdated: September 25, 2023 All documents are available in your library or within your training card with multiple annotation fea...
  • How to View My Trainings? (Cadets and Commercial Clients)

    Target Audience: All Cadets and Commercial ClientsUpdated: 10 Feb 2022 The training page is the first page you see when opening CAE Crew Training. Here you h...
  • Printing and Downloading Documents to Study Offline

    You can now print documents on paper or download them as PDF to view offline. The printing feature is now live in the Web Crew Training Application. It allow...
  • Why don't I see my Upcoming Training? (Business Clients)

    Please contact your account executive if your training has been properly confirmed. Alternatively, contact our customer care team for additional assistance. 
  • How to access e-learning content in offline mode with Crew Training

    When using CAE CREW TRAINING app on your iOS device, you can download CBT content and continue to progress in offline. This applies to any digital content ev...
  • I Can’t Launch a Lesson

    To access a lesson, click on the training event tile. Lessons are only available through the tile; they will NOT be visible through the Library tab on the si...
  • How Can I Access my Courseware Material?

    CAE Crew Training is available on the web and the iOS app is available in the Apple Store. You will be asked to log in using your CAE Account username and pa...
  • Why Are My Online Lessons Not Loading or Taking Too Long to Load? (Cadets and Commercial Clients)

    Target Audience: All Cadets and Commercial ClientsUpdated: 10 Feb 2022   For online lessons to load, there are minimum system requirements necessary. Loading...
  • How to Get Support or Contact Us?

    If you are having trouble contacting us, please follow the steps below and we will assist you as soon as possible.  Within the CAE Crew Training  Click on H...
  • Why Can't I Access my Online Lessons or Library Material? (Cadets and Commercial Clients)

    Target Audience: All Cadets and Commercial ClientsUpdated: 10 Feb 2022 Online lessons and library material should be available and accessible two weeks prior...

Frequently asked questions

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